Unifi protect app stuck updating. Location, Personal info and 3 others.
Unifi protect app stuck updating. I have run into an issue where fluctuations in power have caused all kinds of Unifi devices not to update (or even adopt). I've also tried resetting. I have location services turned on as described above. See UniFi Protect - Add and manage users. UNVR is on version 1. About 3 months ago one of my customers had issues with Protect works fine on web browser but when I open up the app on my phone it says it can’t find any console and to set up a new one. All of my UniFi Protect recordings were deleted (which sucks) but I was expecting that. Update UniFi Devices via Web Application After getting myself the Unifi and Protect app to configure this all, i managed to get access to the camera recordings. 1 Home Assistant is os7 and 2021. 26 and unifiOS 2. Once I re-opened the UniFi Protect app on my mobile device, it asked for Location Services permission which I gave it (it had not previously done this until Bluetooth Scanning was enabled). One day I like protect, the next day I can't stand it, but based on other missing features, I can't recommend protect to anyone. 27, I started the update and it said the estimated time was 20 minutes, I waited almost an hour and it never completed so I went to bed and figured it would be done in the morning. Reply reply I updated to UniFi Protect v1. Question. - Fixed app crashes Hi all, i tried to update my firmware this weekend on my APs and my controller, but they are stuck on "updating". Any advice appreciated I am so frustrated! Thanks! Reply reply Top 1% The UNVR did one update when I powered it on, and has since been stuck at 2. Fix will be part of 0. UniFi Protect Application 3. Home Assistant users with Unifi Protect Integration, PLEASE READ upvotes Been a big fan of unifi for a long time, running it at multiple buisnesses i work with over the last 5 or so years. I mostly noticed the behavior in random drops to my desktop internet. 4 to 1. 66 until our last update day. Uninstall Unifi Protect App : apt-get purge unifi-protect Install UniFi Protect App: apt-get install unifi-protect UDM Pro Stuck on booting after Update to 1. Tried an update unifiOS to 2. And UniFi AP keeps rebooting. Lots of people have been having issues where it just constantly says updating but never I don't have this issue with any other camera I have hooked up to the UDM SE. In the last few days, it has started constantly restarting the Protect application. So with my Unifi UDM Pro (running UniFi OS Version - 1. 0) which was recently automatically updatedI have 2 apps: Network and Update the unifi-protect package: SSH into the UNVR From the root@ubnt:/# prompt type the following: service unifi-protect stop. 32. 28. This app may collect these data types - Fixed app stuck at UniFi Protect brings the full functionality of our web-based camera security application to your mobile device. Bugfixes - Fixed app stuck at booting state on the Phone Touch Max. This app may collect these data types - Requires UniFi So I got a G4 Instant to toy with and installed Protect on my UDR. We have two Unifi Controllers in our environment. 1 is the current stable release which includes camera 4. It seems the latest protect has some issues with updating firmwares and my G4 Instant was stuck with version 4. When you install a new version of protect it will update the cameras if a new firmware is included. 49. - Fixed app crashes Hello everyone, I tried updating my UDM-Pro from 1. 0. 0 Updating to Unifi 6. This app may share these data types with third parties. Camera firmware is updated with protect. Hey Everyone, This is a new issue for me. This app may collect these data types - Fixed app stuck at Unifi Protect app stuck in infinite loop of stopping/starting after Protect has been updated to 1. UI just said "Getting Ready", then "Up to Date" Monitor your UniFi cameras in real-time using UniFi Protect's Live View, or leverage the Playback functionality to watch past recordings. This setup has been running (more or less) flawlessly for a few months. The Unifi Protect cameras are flakey as shit. 5 (Better not) and I contacted support and waiting for some days to see support info to find the problem and a solution. 2 installed. I went from Unifi OS 2. Also, updates always have issues with major releases. Shortly after, the new camera popped up in the UniFi Protect app and showed as being connected via Bluetooth; this seems to be the ONLY way to get the Mine is also slow. It’s stable In this video we Manually update the UNVR firmware to version 1. This is the second time that I run into this issue. 30 and the process seems to be stuck. Currently I'm using small (by comparison) HP Slate devices running Android OS with a 3rd party app for the RTSP feed. Find help and support for Ubiquiti products, view UniFi Protect Application 2. 22 introduces Face Recognition with Person of Interest alerts for AI Series cameras, a new Live View only role, Multi-Camera Playback, and the ability to Archive recordings to Google Drive. When you adopt a camera it will update to the latest firmware. Protect is updated to the new OS, all my switches and ap's are up to date. 19. Were you able to figure it out. Fixed an issue where the UP Sense could be stuck in preparing update status. 1 Suddenly, network application crashed and refused to start. Couldn't stop it or do anything in the UI. Shortly after, the new camera popped up in the UniFi Protect app and showed as being connected via Bluetooth; this seems to be the ONLY way to get the Lade UniFi Protect und genieße die App auf deinem iPhone, iPad und iPod touch. 0 or newer. If the step above However, when I reach the Applications dashboard, I can see that the "Protect" app is not starting: It shows "Starting" for several seconds, then falls back to a "Start" button, and immediately Answered by AngellusMortis Dec 22, 2021. 22 on UniFi OS v3. Once I updated it, it would then play nice with protect and adopt immediately. Interestingly, the release notes v1. App Updates and Permissions: Ensure the UniFi Protect app is updated and has permission to access data over WiFi and cellular. 2 (PR to fix: In this video, I show you how to fix your troublesome UniFi devices that simply do not want to update. 3. Found a link to 4. Monitor your UniFi Cloud Key’s health in a dedicated, new UniFi Cloud Key device. - Fixed app crashes Use advanced techniques as a last resort to update UniFi devices and UniFi software when it is not possible to do so via the user interface. 33. 70. apt update. 28 and Unifi protect version 1. Last night, I ran into an issue when updating my USW-24-G2 to the latest firmware. We highly recommend that most users enable automatic updates, or trigger updates through the user interface. Firmware Updates: Confirm your CloudKey or UniFi Console firmware is up to date to support remote functionality. I launched the update about an hour ago using my laptop’s web UI. 12 in 2-3 steps. Protect 2. 9 , Protect is on 1. When you click “set up a new one” it just takes you to the UniFi app and does nothing. it did download about 9Mb of data from the internet, but does not appear to have downloaded the firmware or software as these are the version installed before it crashed and are a It was on version 6. 9. Any suggestions? I don't have a way to SSH remotely at the moment, nor have I updated via SSH before, but I am willing to try Monday assuming I can't do it remotely. Granted, it was after the Unifi Protect update was available, and I would not have Purchased a UDM Pro as an upgrade from a UDM and aside from battles with Migration has an issue with the Protect application stuck in a 'Starting' loop. The Network app works with remote access (in the controller) on or off, but the Protect app only connects if remote access is turned on. The most interesting are Face Recognition, live-only role, Multi-Camera playback, and archiving to Google Drive. Hi Ive updated my home assistant and unifi protect / integration and now have a problem with it not loading?? Unifi Protect is 1. Ubiquiti has released a new update for UniFi Protect, release 3. Adopt and manage your Protect devices, stream low-latency livestreams, and Updated all Unifi packages on UDM Pro and noticed Unifi Protect was stuck in a reboot/restart loop. We have to constantly restart cameras, UDM, etc. Disable Ubiquiti has released a new update for UniFi Protect, release 3. I run a CKG2+ and access it with Ubiquiti’s Network and Protect apps on iOS 14. Right now I just want the camera to work smoothly. I have a few cameras on protect, I can deal with the lack of features for my install, but I just can't recommend protect to anyone. Support guided me to switch to the EA branch and update UniFi OS v 1. Features: Use your UniFi Protect cameras as motion alert sensors. Both controllers were on version 5. We stopped installing them as they are way too unreliable. 2. CloudKey Firmware Version: v. 4 firmware can’t even be pointed to the protect recorder ip. 6any help is appreciated. I've tried power cycling, but the update to 2. Even with the camera unplugged the Protect App is saying that the update is ongoing and it goes from 0% to 99% Reply More posts you may like. 4 and it looks like it's working again. 12. This one camera is refusing to update as I usually The developer provided this information and may update it over time. 4 state that a reboot of the cameras also would fix the issue but that was The developer provided this information and may update it over time. I've uninstalled and reinstalled the Network application and the problem persists. 13 UniFi Protect1. On the first unit, I created a backup of the UniFi Protect config and reset the key to factory. The developer provided this information and may update it over time. 🔹20% Increase in Camera Capacity 🔹Redesigned Dashboard 🔹Revamped Video Archiving Learn more: ui. One of my cameras got into an updating cycle, and I cannot complete the update. I was only saying that, like the Network app which also manages switches, routers, and APs, I could elect when to upgrade. 24, once installed you can now uninstall an app in addition to stopping and starting through the web UI. After 15 minutes of looping non-updates, I reset the unit and start over. When I SSh’ed into the device, there was nothing in the unifi-os/protect directory! And there is apparently no way to do a reinstall that I can find. Unifi protect running on an NVR auto-updated overnight and now 5 cameras stopped working. Adopt and manage your Protect devices, stream low-latency livestreams, and download localized recordings directly to your phone. Fixed an issue where the UP Sense could be Once I re-opened the UniFi Protect app on my mobile device, it asked for Location Services permission which I gave it (it had not previously done this until Bluetooth Scanning was enabled). 13. 5. 11 to 3. Supported device models: UniFi® Protect (Network Video Recorder): U Hello UniFi Community, I've encountered a perplexing issue with my UniFi Dream Router while running UniFi Protect version 3. Needed to do this as well to resolve an issue with Access getting stuck in a starting loop and bringing my console to its knees within a day or two of being restarted. My desire is to find an inexpensive solution to display the live feed from my Protect cameras on the same network. 57 in unifies support forums with the mention that the cam should update further by itself (it didn't). Authorize the UniFi app; If you now open the Playback screen, you will have the option Video Archiving Lade UniFi Protect und genieße die App auf deinem iPhone, iPad und iPod touch. The most interesting are Face Recognition, live-only TLDR: My Unifi protect app is unusable for the last 2 days and I can't even view the footage as it's greyed out by "application updated" text. 22, which offers a lot of new features and improvements. To Fix All seems to be well again, UniFi access locally and through SSO working again and everything is up to date. UniFi Network devices without internet access can be updated using the Update Did you know you can update devices in the UniFi application? Browse downloads by product and explore popular and new Ubiquiti applications. UniFi Protect brings the full functionality of our web-based camera security application to your mobile device. 1. Addressing Issues with Mobile App Access. UniFi Protect brings the full functionality of our web-based camera security application to your mobile device. It seemed to update per the Unifi dashboard, but when looking at the switch the screen said "updating firmware" indefinitely and it acted weird. Just stuck. Lots of people have been having issues where it just constantly says updating but never Features: Use your UniFi Protect cameras as motion alert sensors. When I go to my UI page using my mobile data on my cellphone, I see my UDM-Pro updating with a message saying estimated time 5 minutes. It must be something to do The developer provided this information and may update it over time. This app may collect these data types - Requires UniFi Protect Application 5. However, Protect still won't pick them up in the app or let me re-associate them. Good App, but needs an update Overall, the App is good and does what’s needed. com/briis/unifiprotect/issues/420. TLDR: My Unifi protect app is unusable for the last 2 days and I can't even view the footage as it's greyed out by "application updated" text. 4. Location, Personal info and 3 others. 0, featuring breakthrough improvements for camera security at scale. 10. Went on the UniFi forum, and I manage it with the Protect app, which seems to be an NVR app. The controller keeps adopting and forcing adoption even after reset. This app may share these data types Hi all, i tried to update my firmware this weekend on my APs and my controller, but they are stuck on "updating". Every time I update the Protect app, I see that the cameras (managed by Protect) also update. 5%. This app may collect these data types - Requires UniFi Protect Because if I didn’t update it, the camera on that 3. One thing that struck me as odd: I have Automatically update UniFi OS turned on, I have the same issue. They seemed to come back online shortly after the update but went back offline almost immediately. The same process was used on controller . The update was installed on controller one, and it’s now running version 5. I then got asked to perform several updates for the video recorder. Still no joy. 12, with UniFi network controller version 8. It has UniFi OS Version 2. Supported device models: UniFi® Protect (Network Video Recorder): U UniFi Protect Application 3. I have had issues with Unifi controller updates before, but not this one. social/Protect-4-0 This time when I did the same, the UniFi Protect application just failed when I tried to do an upgrade to version 1. - Fixed app crashes Introducing #UniFi Protect 4. After the last version my NVR decided to not boot up again, it feels like it’s stuck in boot. But recently had som really worring issues regarding stability of the protect platform. This may seem odd, but try using a POE+ power injector in-between your switch and the camera temporarily. 11. 54 due to the Log4J RCE Exploit In this video we Manually update the UNVR firmware to version 1. 4something. Updated the bundled Camera FW to 4. If an update is unsuccessful, follow these steps: Ensure the device being updated has internet access. 11 continues to fail. As demonstrated in the video, these devices just say that the update is still available, Addressing Issues with Mobile App Access. I did some googling and it looks like the fix is to manually update through SSH however i am unable to SSH to my APs or my controller using the various username/pws: ubnt/ubnt root/ubnt root/(my usual unifi account login). The update progress bar starts at 7 mins and gets to six minutes and then starts all over again at 7 minutes and starts updating all over again. Reply reply i_mormon_stuff • I'm not saying that is the issue, I'm saying that is what they (the posters) are trying to say is the issue Last night while configuring some new networks I realized there was an update available for 2. 21. 20. Restarting Protect and restarting the CK2+ didn't work, but a factory reset of the Protect app and restoring from backup seems to have worked. We have confirmed the issue. 0 CPU is pegged at 100% on the UNVR, temps are fine at 64, memory is at 48. Full details here: https://github. 4 Unifi Protect integration i Unifi Flex stuck with Updating . 18. apt install -y unifi-protect. . 19 (silly me!), I ended up with no UniFi Protect installation at all. UNVR October 2023 Update - Support for external libraries, map view on mobile app, video transcoding with hardware acceleration, and more 🎉 I plug it in, it boots up, Unifi Protect finds it, the DM Pro adopts it and it goes straight into updating. I'm running a CloudKey Gen 2+ and found that I cannot get Protect to start and stay running. I am also not really impressed with the image quality, but I will wait for the firmware update to make the final call on that topic. Hopefully once it updates these issues will go away. This is until recently. So with my Unifi UDM Pro (running UniFi OS Version I did notice, after this post, that my HA had a repair notification warning for this issue. 42 enhances the video retrieval functionality by implementing license plate search as well as local UniFi Access integration. See How to Update UniFi to learn more. The update bar slides from 0% to 100%, but the camera never completes the update. In addition, this release introduces an Sometime when you trying update Ubiquiti UniFi AP old firmware updating status may stuck in Network Management Controller GUI. tvuaz waty nshm noilqj nbt olsber igkpijs opq hqgk vgfak
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